In January 2024, publisher Macmillan rolled out an internal AI assistant with balloons, doughnuts, and a name-the-bot contest. Leadership was thrilled. The staff — the people actually supposed to...
Here’s a stat that should be printed on a banner in every marketing department: in a recent study of CNBC’s top 100 financial advisory firms, 84 never appeared at...
Here’s a fun nightmare: hackers breached ConnectWise, a giant IT platform most people have never heard of — and through it, spied on thousands of companies that never touched...
Somewhere in the code that runs your website, there are bugs older than some of your employees. They’ve been sitting there quietly since about 2004 — through redesigns, rebrands,...
AI assistants recommend businesses they can understand and verify. Here's the 7-move playbook for getting your business cited by ChatGPT, Perplexity, and Google's AI Overviews — from a Las...